Solved

Can Flow be used to send internal SMS for staff communication?

FurtherRecords
Excursionist
30 0 11

I have Flow sending internal emails but sending SMS would be even better for my staff who rarely check their emails.

Accepted Solution (1)

PaulNewton
Shopify Partner
6275 574 1324

This is an accepted solution.

Not natively , there a couple flow-integrations that can.

https://customizations.myshopify.com/admin/apps/flow/web/editor/templates?sort=best_match&search=tex... 

With the flow http-send-request action you could call a webhook or connect to an api that provides sms messaging, such as the twilio service. 

 

Some lowcode/nocode services that a store may already be using like ifttt, zapier have sms features as well

https://ifttt.com/sms 

https://zapier.com/apps/sms/integrations 

 

 

A bit more advanced usemechanic app, integrates with flow, has an example of sending an sms via nexmo(vonage) and working with flow

https://tasks.mechanic.dev/send-an-sms-via-nexmo-when-a-product-is-created 

https://tasks.mechanic.dev/?tags=Shopify%20Flow 

 

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Replies 3 (3)

PaulNewton
Shopify Partner
6275 574 1324

This is an accepted solution.

Not natively , there a couple flow-integrations that can.

https://customizations.myshopify.com/admin/apps/flow/web/editor/templates?sort=best_match&search=tex... 

With the flow http-send-request action you could call a webhook or connect to an api that provides sms messaging, such as the twilio service. 

 

Some lowcode/nocode services that a store may already be using like ifttt, zapier have sms features as well

https://ifttt.com/sms 

https://zapier.com/apps/sms/integrations 

 

 

A bit more advanced usemechanic app, integrates with flow, has an example of sending an sms via nexmo(vonage) and working with flow

https://tasks.mechanic.dev/send-an-sms-via-nexmo-when-a-product-is-created 

https://tasks.mechanic.dev/?tags=Shopify%20Flow 

 

Save time & money ,Ask Questions The Smart Way


Confused? Busy? Get the solution you need paull.newton+shopifyforum@gmail.com


Problem Solved? ✔Accept and Like solutions to help future merchants

Answers powered by coffee Buy Paul a Coffee for more answers or donate to eff.org


FurtherRecords
Excursionist
30 0 11

Thanks Paul & Paul. I tried with Twilio and got a bit lost but I was able to make it work with Zapier. I'm happy with that!

paul_n
Shopify Staff
931 127 223

The shortest path to using SMS with Flow would be to choose one of the existing 3p actions. As @PaulNewton said, you could also use Send HTTP Request with your service of choice (e.g., like Twilio). Flow will likely not support a native SMS action due to the difficulty in policing bad actors. 

Paul_N | Flow Product Manager @ Shopify
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