Shopify Flow is an ecommerce automation platform that enables you to automate tasks and processes within your store and across your apps.
Welcome to the Shopify Flow discussion board! Use this forum to ask questions about building automated workflows and discuss, share, and download workflows built by merchants and partners.
Get you started with Flow:
How to ask a question:
First, think of your automation as a custom app specific to your store. You are asking for help on how to build this app. Flow gives you the tools to build that app quickly and to deploy it without worrying about servers. Because your store is unique, there won't always be a template or pre-package solution ready for you to use (although we do our best).
Second, details matter. Because your shop is unique, the hardest part about answering questions is not how to solve it in Flow, but rather trying to understand what you want. If you describe your need, your current automation, and where you are stuck, you'll get both faster and better responses.
A couple of important rules for using this Flow forum:
Happy automating! 😊
Anthony // Product Marketing Manager @ Shopify
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Hi @Jessica86w.,
Great question! Yes, there are some ways you can see how Flow works, and how it can automate your business, without being on Shopify Plus yet. We have a really great demo video that walks you through how it works. It reviews how to use workflow templates, and how to create a custom workflow. We also have a workflow examples page in our Help Center that lists some more examples.
Let me know if you have any more questions!
Anthony // Product Marketing Manager @ Shopify
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Hi @Jessica86w,
Welcome to Shopify Plus! It looks like you have a really great start, but I'd recommend you reach out to the Shopify Plus support team (the easiest way is through the live chat in your admin) and they can guide you through exactly what to get started on that will make the biggest impact on your business. It's tough for me to assess the best things to do as I don't know your business as intimately as our support team will become in the coming months.
As for Flow specifically, the great thing is you don't actually need to do that tagging of customers and products manually, that's what you have Flow for! I'd recommend going to the "Templates" tab as your first step in automating your business, and from there you'll see categories of your business where Flow can help you save time. Good luck!
Anthony // Product Marketing Manager @ Shopify
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Hi @Jessica86w,
"Logistics team" in that template is really just a placeholder—you can definitely edit the email that it goes to and it can be as simple as the person that packs up your orders, or even you if that's a task you usually do in your business!
When you create a workflow from a template, you're taken to the workflow detail where you can hit "Edit workflow" on the top right. That's where you'll be able to edit the email to whatever email you'd like.
Same for the low inventory notification workflow. You can edit the workflow to be triggered at whatever low inventory number is best for your business 😊
I'd recommend you check out the Shopify Flow tutorial video here that walks you through exactly how to use templates. Happy automating!
Anthony // Product Marketing Manager @ Shopify
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- Was your question answered? Mark it as an Accepted Solution
- Learn about Shopify Plus
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