How can I fix this recurring error?

kaviharlot
Visitor
1 0 0

Attached  below error occurs can some guide me how get rid of this problem error.jpg

Reply 1 (1)

Emily
Shopify Staff
1309 101 189

Hi, @kaviharlot.

 

Thank you for reaching out! I'm sorry you are having difficulties accessing your orders.

 

I will need a bit more information from you to dig further into this. Are you using a desktop computer or a mobile device to try and access your orders? Have you tried any local troubleshooting such as trying on a different device or browser? Have you tried clearing your cache/cookies? and how long as this error been showing for you? 

 

Once I have a bit more information I can definitely help try to get this back up and working for you. I know how important accessing your orders are. Please let me know if you have any questions!

 

Talk soon, 

Emily | Social Care @ Shopify 
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