Why won't my ecommerce site connect on multiple devices?

mepelmore
Visitor
2 0 0

My Shopify site is refusing to connect - I have check multiple browsers on multiple devices as well as cleared my history, cookies, and cache.

 

Below is the URL. 

 

https://business-elevatorcu.org/

Reply 1 (1)

Kimi
Shopify Staff
1511 169 261

Hi, @mepelmore.

 

To confirm, are you having issues accessing your website? Or are you able to do so, but you're unable to login successfully to your Shopify admin?

 

I've just accessed your website on my end and was able to do so, as seen below:

 

28-29-93683-61972.png

Have you tried viewing your website via an incognito window? If you're having issues logging into your store instead, you can also try to login to your Shopify admin via an incognito window too, to see if that will resolve your issues.

 

If that still doesn't work, feel free to post a screenshot of what you're seeing on your end as that should help us further troubleshoot the situation.

Kimi | Social Care @ Shopify 
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