Solved

How to fix language issue on my checkout page?

Misha_lesiuk
Tourist
3 0 1

Hello, friends I have a problem with the checkout page. My store has three languages, and when I currently use French and go to the checkout page, pages open in English. How can I fix that?
When I try to add '&locale=fr' to the URL ends, it works and uploads the right language, How can I add this attribute to the URL? Could you help, please?

Accepted Solution (1)
richbrown_staff
Shopify Staff
625 90 153

This is an accepted solution.

No problem. It's because of the app 'Quantity Discount & Limitsify'. You can verify this your end with this Chrome extension - disable 'discount.orichi.info' and you'll see that the locale is preserved when entering the checkout. I recommend getting in touch with that app's developers. Good luck! 

To learn more visit the Shopify Help Center or the Community Blog.

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Replies 5 (5)

richbrown_staff
Shopify Staff
625 90 153

Hi @Misha_lesiuk , thanks for the interest and trying out the app. Usually this locale being lost when going to checkout is caused by third party apps. I'd recommend turning any relevant apps off, seeing if this fixes the problem when you test, then turn them back on one by one to find out which is causing the issue. Then reach out to their support. Shout if that doesn't solve it. Rich

To learn more visit the Shopify Help Center or the Community Blog.

Misha_lesiuk
Tourist
3 0 1

Thanks for the quick response. I just tried to turn off the all apps and I have the same issue. The checkout page is always in English. Maybe I could add this locale by myself inside some script?

richbrown_staff
Shopify Staff
625 90 153

This is an accepted solution.

No problem. It's because of the app 'Quantity Discount & Limitsify'. You can verify this your end with this Chrome extension - disable 'discount.orichi.info' and you'll see that the locale is preserved when entering the checkout. I recommend getting in touch with that app's developers. Good luck! 

To learn more visit the Shopify Help Center or the Community Blog.

Misha_lesiuk
Tourist
3 0 1

Thank you a lot. I removed plugin and everything works fine

Pablo1801
Excursionist
15 1 0

Привет, как у Вас получилось сделать нужный язык на странице "Checkout"?"