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How can I enhance my store's speed score after adding features?

habana89s
Excursionist
19 0 4

 

Hello there,

     How can I improve the speed score of my store, it slowed down when I started to add more features, ill add picture of currently score.
Thanks in advance.

Alejandro Cid.

 

A4061CC1-60EB-49CB-A9B5-03BA40E6D8EC.jpeg

Accepted Solution (1)
Luna
Shopify Staff
712 67 108

This is an accepted solution.

Hey, @habana89s.

 

Thanks for getting back to me! I'm happy to hear the information I provided is helpful. I think reaching out to an Expert is a great next step for you. They will be able to help you increase store speed while keeping all your features intact.

 

Please don't hesitate to reach back out if there's anything else I can help with.

Luna | Social Care @ Shopify 
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 - Was your question answered? Mark it as an Accepted Solution
 - To learn more visit the Shopify Help Center or the Shopify Blog

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Replies 5 (5)

Luna
Shopify Staff
712 67 108

Hey, @habana89s.

Thank you for bringing your question to our Community forums. I completely understand the importance of increasing your store speed. I’m happy to provide some suggestions! 

 

To gather some more context, may I ask which theme you are using? Typically, there are 4 culprits if your customers are experiencing slow loading times:

 

  • Too many apps trying to load at one time: The more apps that are running at once, the longer the loading times will be. Determine if you really need all those apps and If you're not using them at all, then you should remove them. I know you mentioned you've recently added some new features, are these with the help of apps? 

 

  • Theme customizations: When you edit or customize themes, file sizes can increase and affect your store speed. If you have a heavily customized theme, this may be something to take into consideration. 

 

  •  Image sizes: The larger the image size and the more videos and slideshows you display, the longer it will take to load. We also have a great blog article with 10 Must Know Image Optimization Tips

 

  • The end-user/customer browser, device, and internet connection: This is something you won't have control over of course, but it is good to keep in mind. 

 

I recommend checking out this Shopify document in regards to Improving your online store speed, as it contains many great suggestions. If you are using a free Shopify theme, our team may be able to help with basic performance improvements. You can learn more about the support available, in our Support for themes document. 

 

You may also consider hiring a Shopify Expert.  I recommend checking out an Expert that specializes in theme customizations, such as the Experts listed here. 

 

In the meantime, how has everything been going with your business? If there is anything else I can help with, please let me know! 

 

Luna | Social Care @ Shopify 
 - Was my reply helpful? Click Like to let me know! 
 - Was your question answered? Mark it as an Accepted Solution
 - To learn more visit the Shopify Help Center or the Shopify Blog

habana89s
Excursionist
19 0 4

Hey luna,

   Thanks for your answer, im currently using  impulse theme, I have 17 app running and im using them, actually all 4 culprits apply to my store, but I designed my store so good that I don't want to change the designs or filles, I was hoping that i can optimize my store even with all the features included. Thanks for the list of Shopify experts, ill be looking into that. 😊

Thanks in advance.

Alejandro Cid 

Luna
Shopify Staff
712 67 108

This is an accepted solution.

Hey, @habana89s.

 

Thanks for getting back to me! I'm happy to hear the information I provided is helpful. I think reaching out to an Expert is a great next step for you. They will be able to help you increase store speed while keeping all your features intact.

 

Please don't hesitate to reach back out if there's anything else I can help with.

Luna | Social Care @ Shopify 
 - Was my reply helpful? Click Like to let me know! 
 - Was your question answered? Mark it as an Accepted Solution
 - To learn more visit the Shopify Help Center or the Shopify Blog

habana89s
Excursionist
19 0 4

Hey,

I was thinking, could also be mu plan subscription to Shopify? Im only using the basic plan, if I upgrade, could that make my store faster?? 

Luna
Shopify Staff
712 67 108

Hey, @habana89s.

 

That's a great question! Upgrading your plan won't increase your store speed as it relates to Shopify's code and infrastructure (for all three plan options) along with the things I've outlined above, for reference: Improving your Online Store Speed. Shopify is constantly making improvements, some of these improvements might be reflected in your speed score. However, upgrading does come with the perks of many features that are outlined here: Shopify Pricing

 

Please let me know if you have any questions about that, I'm happy to help. 

Luna | Social Care @ Shopify 
 - Was my reply helpful? Click Like to let me know! 
 - Was your question answered? Mark it as an Accepted Solution
 - To learn more visit the Shopify Help Center or the Shopify Blog