Why is my website showing DNS not found error?

1 0 0

So when adding a url for my website i went to check if it was working and it said DNS could not be found DNS_PROBE_POSSIBLE and i have no clue why.





Replies 2 (2)

Shopify Staff (Retired)
1746 173 318

Hi @TolleyExpress

When I look to access tolleyexpress.com I can see your website:

Have you resolved the issue? Or are you still unable to see the store yourself?

If you're still having difficulties, could I please ask you to clear your cache and cookies and/or try a different browser to see if the problem persists?


Meanwhile, how is the rest of your store building coming along? What stage would you say you're at?

To learn more visit the Shopify Help Center or the Community Blog.

Shopify Expert
718 76 112

Hello TolleyExpress


Based on your query, we have checked the issue on our, and we found that it is working fine. You may get this error because your domain was not verified. 


However, now it is verified and connected to your Shopify store. Hence, we believe this issue is resolved. 


If you need any further assistance with Shopify, do let us know.


All the best, 


CedCommerce || Shopify Expert
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