Why isn't my website opening?

1 0 0

my website is not open

Replies 3 (3)

Shopify Partner
116 13 20

@golamarketAny URL ?


If helpful then please Like and Mark as Accepted Solution.
Vikash Kumar Jangir

Shopify Expert
695 52 135

Hi @golamarket,

Welcome to the Shopify Community!

I am Anni From MS Web Designer. I helped 1000+ Shopify Store owners optimize their website loading speed for mobile and desktop and increase their conversion rate.

I will love to help you with some expert feedback here.

- Kindly Provide your Store Url,
- Also, Mention Which Shopify theme you are using

- How many Apps are you using?

Note: If your store is protected with a ‘store Font password,’ please Send it here or DM me.

If you have any concerns feel free to ask me!

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Here is a helpful article to improve the Shopify Page Speed and how to maintain the Speed post Speed optimization that our experts wrote!
Based on  500 + Case Study  




Shopify Expert
718 76 112

Hello @golamarket


Could you please share your store URL, so we can check it on our end and let you know the exact reason? 


These are the possible reasons which can lead to this issue.


  • Your Shopify plan store must be active
  • Make sure your domain is setup properly
  • There might be a coding issue
  • Maybe there might be an issue on Shopify's end


All the best,


CedCommerce || Shopify Expert
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