Does my online store appear unauthentic? Seeking advice for improvements

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Does my online store appear unauthentic? Seeking advice for improvements

Erenst_D
Tourist
8 0 2

Hi, I did some changes to my store and I would like to have to feedback on any more improvement I have to make to help increase my conversion rate.

 

Also I'm not looking for any marketing agents. but I'm open to friendly advice or tips. Thank you.

 

Link: https://fashionflicker.shop

Accepted Solution (1)
Laza_Binaery
Shopify Partner
72 19 33

This is an accepted solution.

That looks better. You can imagine how phony it would look like if you had an address in the UK and people find out that the real one is in Namibia. But that could be a placeholder in a theme.

 

Few small things you can fix:

  • In terms of the service page, you still have " ... in accordance with the laws of the United Kingdom"
  • In general, all your simple pages with text would use some top and bottom padding
  • The newsletter text in the footer needs to be changed.

 

I understand you have a new store but over time try to get reviews on the product page and best on the homepage. But real reviews and video ones work best. I see you worked quite a bit on the store and it looks decent. Good luck with sales. 

Kind regards
Laza
www.binaery.com

View solution in original post

Replies 3 (3)

Laza_Binaery
Shopify Partner
72 19 33

Hi @Erenst_D 

 

To be frank, it does look a bit phony to me.  I mean your choice of theme is good, looks professional. Images are not the same sizes so

that breaks a flow a bit. And also some look fine but some scream that they are from Alibababa/AliExpress. And if you compare prices, that does go to your favor, to put it mildly. But that is the nature of dropshipping/getting goods from China. It is a hard work. Just a small note: Disabling the right click is annoying.

 

But why it looks phony to me is a lack of contact details. At minimum, I expect full details in the footer business name, address, phone, registration, and VAT number. All those things missing even from the end of your Terms of Service page. The Contact Us page does not have a contact form and the information it has is not too representative. Just an @gmail.com address and physical address that Google and Bing can not find for me do not bring much trust. Digging just a bit about your domain, .shop is in general less trustworthy than .com but it can pass, whois gives that it registered just two months ago. So would you leave your credit card details to the store without the main contact details?

Kind regards
Laza
www.binaery.com
Erenst_D
Tourist
8 0 2

I looked into what you pointed out and did changes accordingly and about the VAT and Registration number, my business is not registered which is why I did not add them. but please check out the store again and see if the changes made it better.

Also, I'm still working on getting the right click fixed. Thank you.

 

Link: https://fashionflicker.shop

Laza_Binaery
Shopify Partner
72 19 33

This is an accepted solution.

That looks better. You can imagine how phony it would look like if you had an address in the UK and people find out that the real one is in Namibia. But that could be a placeholder in a theme.

 

Few small things you can fix:

  • In terms of the service page, you still have " ... in accordance with the laws of the United Kingdom"
  • In general, all your simple pages with text would use some top and bottom padding
  • The newsletter text in the footer needs to be changed.

 

I understand you have a new store but over time try to get reviews on the product page and best on the homepage. But real reviews and video ones work best. I see you worked quite a bit on the store and it looks decent. Good luck with sales. 

Kind regards
Laza
www.binaery.com