How can I change my online store's currency to PKR?

Ebaadsiddiqui7
Visitor
1 0 0

Hello there,
I am a shopify store owner. my shopify store currency is set USD$ and i created some orders in the same currency. the issue is i want to change my store currency to PKR again for selling in my local country but there is no option available to change currency. i also visited shopify customer support but there was no guidance so please guide me to change my store currency to my local currency.

Replies 2 (2)

livia_case
Shopify Partner
1 0 0

Hello!

It requires assistance from Shopify Support. This is because once your store has processed an order, the currency settings are locked to prevent any potential issues with reporting, payments, and so on.

To change your store currency to PKR, you'll need to contact Shopify Support directly. They have the necessary access and permissions to assist with this request.

Mac
Shopify Staff
1654 167 262

Hi, @Ebaadsiddiqui7!

Thank you for reaching out in our Community Forums and sharing your concern. I'm here to help you.

 

If you want to change your store currency, you can do so through your Shopify Admin. To begin, click on "Settings" at the bottom left-hand side of your screen, then select "Store Details." In the "Store currency" section, you should be able to choose a new currency. If you are unable to do so, we would be happy to assist you further through the available contact methods in our Help Center.  If you see the chat assistant, you can ask to contact support and it'll guide you with your next steps on how to connect with a team member. Once you get in touch with support, we will be able to take a closer look.

 

Once you have successfully resolved the currency change with our team, I would love to have a conversation with you about your business! I noticed that you are a new community member and it seems like you are still in the process of setting up your store. If you're interested, we have some excellent resources to help you get started. Could you please let me know which stage you are currently at in setting up your store?

 

Please don't hesitate to reach out here if you need any further assistance.

Mac | Social Care @ Shopify 
 - Was my reply helpful? Click Like to let me know! 
 - Was your question answered? Mark it as an Accepted Solution
 - To learn more visit the Shopify Help Center or the Shopify Blog