How can I increase sales in my new online store?

Emma8989
Excursionist
28 1 3

Hi all

Could someone please take a look at my store and let me know what they think. I have a low bounce rate from my understanding. I have been open for 3 weeks now about 1200 targeted customers and not many sales. Ads on FB and Insta.  Not sure if this is normal why customers gain trust or something is wrong. Please PM if you can help.

Thank you 

Replies 3 (3)

Ollie
Shopify Staff
2329 454 397

Hey @Emma8989.
 
Thanks for reaching out. 
 
Would you mind sharing your online store URL for us to explore? I would be more than happy to take a further look at the online store and provide feedback.
 
Looking forward to your response. 

Ollie | Social Care @ Shopify 
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Emma8989
Excursionist
28 1 3

Hi Ollie

Thanks for replying. Is there anyway I can pm it to you? 

Ollie
Shopify Staff
2329 454 397

Hey @ 
 
Thanks for the quick response. 
 
That is a great question! At the moment, you cannot send me a private message - however, if you would like to provide your online store URL for myself and others that may view the thread. We can provide some feedback about your online store and take a further look into the customer experience. 
 
With that being said, if you would like to speak with us discretely about your online store, you can reach out to our live support by logging into your online store using the Contact Us page
 
Let me know what you think and if you have any questions.

Ollie | Social Care @ Shopify 
 - Was my reply helpful? Click Like to let me know! 
 - Was your question answered? Mark it as an Accepted Solution
 - To learn more visit the Shopify Help Center or the Shopify Blog