shopify admin is slow and giving error..

New Member
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for the last 2 to 3 weeks, shopify admin is not loading properly and giving error. is anyone else facing same problem. there is no communication from shopify in this regard.

Shopify Staff
Shopify Staff
694 69 129


Welcome to Shopify Community. My name is Olivia and I work here.

Thanks for sharing your concerns with our network. I haven't been able to find any similar reports, or replicate the error you described on my end. Can you please try some of these local troubleshooting steps with me:

  • Try clearing cache/cookies of current browser
  • Try from a different, up-to-date, browser
  • Try from a different network connection

If the issue continues to persist at that point, please share the following details with me:

  1. Screenshots of the error you are seeing
  2. Relevant timestamps
  3. Name of your Internet Service Provider (ISP) + your region

That will help us narrow down where the problem is stemming from and work towards a resolution.

I look forward to your reply,

Olivia | Social Care @ Shopify 
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