Why am I getting traffic but few purchases on my online store?

Why am I getting traffic but few purchases on my online store?

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Hi, If anyone has some spare time can I please get a store review. I seem to get traffic but not very many purchases. Any feedback would be great..!

Replies 2 (2)

Shopify Partner
17 2 3

I understand that it can be complicated to have good traffic to your store but without any sales. For the new store, it will be time taking, however, I am sharing some suggestions on what you can do to increase conversions on your store.

1) Ensure that your products or services are aligned with the needs and preferences of your target audience.

2) Evaluate your website's design, layout, and overall user experience. Ensure that it is visually appealing, easy to navigate, and optimized for mobile devices.

3) Make sure your product information is clear and compelling, and that your checkout process is simple and intuitive.

4) Review your marketing and promotion strategies. Are you effectively reaching your target audience?

5) Building trust is crucial for online sales. Include trust signals on your website, such as customer testimonials, reviews, security badges, and clear return/refund policies.

6) Provide multiple payment options to enhance credibility and reduce friction in the purchasing process.

7) Consider running limited-time offers, discounts, or free shipping to entice potential customers to make a purchase.

😎 Promptly address customer inquiries, concerns, and complaints to build trust and encourage repeat business.

9) Utilize web analytics tools to track visitor behavior on your website. Identify any patterns or areas where visitors may be dropping off. This can help you identify potential issues and optimize your website accordingly.

Thanks & Regards

Cerbosys Technologies Inc.

Shopify Partner
2405 223 541

Hello @Sam_Morrison,


I am Gina from flareAI app helping Shopify merchants get $7Million+ in sales from Google Search, on autopilot. I am here to support you.

Hope you are doing well. Can you drop your store URL for feedback?

Even if you have significant traffic, improving conversions on your Shopify store is essential for business success. To help you achieve this goal, consider implementing the following strategies

1. Utilize tools like Google Analytics to monitor user behavior on your website. Identify and address issues during the buying process to enhance the user experience.

2. Streamline the checkout process, making it simple, intuitive, and quick. Minimize the number of steps and avoid asking for unnecessary information.

3. Optimize your store for mobile devices, recognizing that many customers shop on their smartphones.

4. Offer a variety of payment methods to cater to diverse customer preferences, such as PayPal, Apple Pay, Google Pay, etc., in addition to credit cards.

5. Use high-quality images that showcase your products from multiple angles, allowing customers to make informed buying decisions, and create engaging and persuasive product descriptions that emphasize each item's benefits and unique selling points.

6. Display authentic customer reviews and testimonials on product pages to build trust and encourage purchases.

7. Offer live chat support to provide real-time assistance and address customer concerns promptly.

8. Leverage social media to showcase satisfied customers using your products, enhancing credibility and attracting more buyers.

9. Build an email list and utilize email marketing to nurture customer relationships, sending personalized offers, recommendations, and updates.

10. Set up abandoned cart recovery emails to remind customers about items left in their carts and encourage them to complete the purchase.

11. Create a sense of urgency with time-limited discounts, special offers, or free shipping to incentivize customers, while also displaying trust badges, security certificates, and a clear privacy policy to reassure customers about the safety of their information.

Let me know if you have any further questions.


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