Why does customer login URL show as Shopify.com instead of store URL?

Luvy
Visitor
1 0 0

Why when a customer click on login the url says shopify.com instead of the store url? 

Reply 1 (1)

Victoria
Shopify Staff
2093 148 247

Hi, @Luvy.

 

Welcome to the Shopify Community.

 

Are you able to share a screenshot of this section as well as a link to your store? This will help us gather more information to provide to you.

 

In your Settings > Customer accounts section, do you have New customer accounts or Classic customer accounts selected?

 

If you have New customer accounts selected, then a shopify.com domain will be displayed on the login page. The customer accounts domain is based on the primary domain for your Online Store. You can also connect a third-party domain to Shopify for your new customer account pages. 

 

For classic customer accountscustomers can log in using an email and a password. The URL for classic customer accounts will display your primary domain.

 

I look forward to hearing back. 

Victoria | Shopify 
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