Why is my dropshipping store suddenly unavailable?

MyDreamBarber
New Member
4 0 0

My store was working perfectly fine yesterday not it's not and when I tried to go on my store and account it keeps saying not available can you help shopify because I already spent money and I dont wanna get scammed.🙏

Replies 6 (6)
MyDreamBarber
New Member
4 0 0

My website banned???  How is that possible I've haven't done anything to the the website expect edit the website 

Jon-Joybrella
Shopify Partner
26 2 7

That's pretty weird. Definitely reach out to Shopify directly. But in the mean time, what kind of stuff were you selling?

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MyDreamBarber
New Member
4 0 0

Just barber stuff like clippers and fashion stuff and there were no inappropriate stuff and nun 

AliReviews
Shopify Partner
773 90 354

Hey @MyDreamBarber ,

 

We're so sorry that you have to suffer this issue. In this case, we highly recommend you contact the Shopify Support and provide them as many informations as you can, make sure you provide details situation so that they can provide proper solution. This will may take a while but if your business is "clean", there's nothing you need to worry.

 

Hop you can have your store back soon.

Ali Reviews team.

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Don
Shopify Staff
2765 199 388

Hi there @MyDreamBarber!

 

Thanks for letting us know about this.

 

The first thing I would recommend is for you to check your Account Owner email address to see if you have been contacted by any of our teams so far regarding the status of your store.

 

Be sure to check any 'spam' or other folders, as emails like this can sometimes be filtered there by your provider.

 

If you have not yet been contacted about your store, you can reach out for support as mentioned by the Community here by using our Help Centre here.  

 

There we will be able to access and discuss your account info with you securely and ensure this query is in the right place for support!

Don | Social Care @ Shopify 
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MyDreamBarber
New Member
4 0 0

That's another thing too I already contact the help center and im still waiting for a response and I just want to know what's wrong because I'm basically loosing money and business