[ALERT]: Server External ID Not Matching to Pixel External ID for ViewContent Event

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Why I am receiving this alert and how I fix it?


Conversion API (FACEBOOK) was implemented through the partner Shopify, not manual.




Accepted Solution (1)
New Member
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This is an accepted solution.

Hi folks,


I've managed to get rid of the error by doing a combination of two things in the Events Manager settings:

  1. Turn on External ID in the Automatic Advanced Matching section
  2. Add Shopify as a Connected Partner in the Conversion API section 

Screen Shot 2022-01-10 at 9.50.11 AM.png

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