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Checkout Button on Cart Page is not working

Solved
marc_s
New Member
2 0 1

Hey,

the checkout Button on my cart page (https://safe-t-shirt.shop) is not working. It is just refreshing the page. I tested it with two Computers (with Chrome and Firefox on each). Each times I tested it as well in incognito mode. Same on my iPhone with Safari. 

Can you please provide me a solution for this?

 

Thanks so much,

Marc

Replies 25 (25)
pelicancommerce
Shopify Expert
13 0 4

This worked for us! Anyone that needs emergency help fixing this while Shopify is down, reach out to us at Pelican Commerce and we can get you a temporary fix until this is resolved. https://pelicancommerce.com/

alishahzad
Shopify Partner
11 0 3

I just check your store and your store currently have two checkout buttons one is working fine and second one is not so you just add this (value="checkout") attribute on your checkout button which are not work. I hope this solution is also help for you. 

Slashed
New Member
1 0 0

I tried everything with the codes including downloading and uploading the theme again but nothing works. The Checkout Button is not clickable. Please let me know what i have to do. https://www.slashedkicks.co/

Olivia
Shopify Staff
Shopify Staff
1203 103 216

Thanks for reaching out, @Slashed!

 

Have you tried the troubleshooting steps I mentioned in the thread yet? Such as testing from an unedited Shopify theme with no apps installed?

 

Please let me know the results of that so I can guide further.

 

Warm regards,

Olivia | Social Care @ Shopify 
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Sferrero7
New Member
3 0 0

Ive been having a big problem with the same issue. It works when I use a vpn but without it doesnt work. Ive tried it on a blank theme and it still didnt work. I suspect its an app causing this. Help would be greatly appreciated.

Olivia
Shopify Staff
Shopify Staff
1203 103 216

Thanks for reaching out, @Sferrero7.

 

Thank you for sharing some context around your site working with a VPN, but not without. Is it specifically the checkout or cart that is affected, or all parts of your website?

 

Also, can you clarify which region you are in?

 

Warm regards,

Olivia | Social Care @ Shopify 
 - Was my reply helpful? Click Like to let me know! 
 - Was your question answered? Mark it as an Accepted Solution
 - To learn more visit the Shopify Help Center or the Shopify Blog