Domain not working

laurenbell
New Member
2 0 0

My domain is registered with Squarespace. I was able to change DNS settings there and get it to connect to shopify. In shopify it wants the domain without the www so now laurenbellart.com will work and my site is there but www.laurenbellart.com fails to load. How should I go about fixing this? I’m going to transfer my domain to shopify but want to get this straightened out first.

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Ireoluwa
Explorer
112 4 10

If you click the admin panel > Sales Channels > Online Store > Domains > Change primary domain, you can pick whether it has www or not.

 

You can check how to go about the process here Making your third-party domain your Shopify URL · Shopify Help Center

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laurenbell
New Member
2 0 0

There’s no option for that. I can only change it to the domain shopify gives me. If I try to add a new one with www it doesn’t work. Missing CNAME error comes up.

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