Dropdown list on store products

nanasbabyshop
Visitor
3 0 0

The dropdown list for my online and mobile store is no longer showing product choices ie. colors, designs. My store is not live yet but will be soon. This was not an issue before today and the only thing different that I have done is added the app Vimotia to add videos. But its not just the products that I've added videos to - it's all items.  Anyone know how this can be fixed? Please let me know

Reply 1 (1)

tim
Shopify Expert
3258 232 1178

If your store is not live, you can share a preview link. Otherwise it's hard to tell what's wrong with your shop.

However, it very well may be caused by the app -- some apps are not very careful when they add their code to your shop and this may cause your theme javascript to fail.

Try removing/disabling the app and see if problem disappears. If if does, you should check the app support documentation or contact app developer.