How can I change my store currency from USD to INR?

Solved

How can I change my store currency from USD to INR?

AbuSahabaj
Tourist
3 1 2

Hi My store name fastclix I made a test purchase on my store, without knowing that it can't be changed afterwards. Now I want to change it from USD to INR.

Accepted Solutions (2)

Holly
Shopify Staff (Retired)
687 74 154

This is an accepted solution.

Hi, @AbuSahabaj 

 

You can still change your currency however it must be done by a support advisor if there has already been a sale processed on the store.

 

Simply engage with the Virtual Chat Assistant on the right hand side of the screen and ask to speak with an advisor until it brings you to the support page. Select "Chat" to speak with an advisor directly and they will be happy to assist.

 

Best,

Holly | Social Care @ Shopify 
 - Was my reply helpful? Click Like to let me know! 
 - Was your question answered? Mark it as an Accepted Solution
 - To learn more visit the Shopify Help Center or the Shopify Blog

View solution in original post

AbuSahabaj
Tourist
3 1 2

This is an accepted solution.

Dear shopify team,

I have tried twice but I can’t connect with them, so my humble request to
you pls change my currency or add multi currency option add in my store
like, INR, Euro,cad,USD

Thank you,

View solution in original post

Replies 5 (5)

Holly
Shopify Staff (Retired)
687 74 154

This is an accepted solution.

Hi, @AbuSahabaj 

 

You can still change your currency however it must be done by a support advisor if there has already been a sale processed on the store.

 

Simply engage with the Virtual Chat Assistant on the right hand side of the screen and ask to speak with an advisor until it brings you to the support page. Select "Chat" to speak with an advisor directly and they will be happy to assist.

 

Best,

Holly | Social Care @ Shopify 
 - Was my reply helpful? Click Like to let me know! 
 - Was your question answered? Mark it as an Accepted Solution
 - To learn more visit the Shopify Help Center or the Shopify Blog

AbuSahabaj
Tourist
3 1 2

This is an accepted solution.

Dear shopify team,

I have tried twice but I can’t connect with them, so my humble request to
you pls change my currency or add multi currency option add in my store
like, INR, Euro,cad,USD

Thank you,

AbuSahabaj
Tourist
3 1 2
Hay shopify them ,
Thank you for your efforts, I think I have not explained to you properly, Basically I need country wise currency, which you have in shopify, but I am not selecting multiple currencies on settings time, so right now i can't add multiple currencies (I have placed a test order).

Now i am using a currency converter Apps so it's working  but at check out time it's coming USD, that is my main Problem.in India no one payment in USD,its will iffect my sale.  Hope this time i have explained  properly.

Also, I have attached a screenshot for your reference in email. Please check the attachment also.
  
Sir Please do the needful on high priority.
Hazratbilal
Visitor
1 0 0

I have tried twice but I can’t connect with them, so my humble request to
you pls change my store currancy.

Weathers
Visitor
3 0 0

This moderator is giving erroneous information. It is not possible to contact live support through the AI chat window, as it constantly redirects to the chat window again even after logging in. The system is flawed. I need to change my store currency to EUROS, and it can only be done by a shopify technician, since I already made one sale (hence the currency change option is now locked).