How can I disable the local delivery option on my website?

HairplaySalon
Not applicable
2 0 0

I have local delivery disabled or so I thought. I had someone check out yesterday and was still able to click on local delivery for $5.00 when we no longer have a driver for delivery. I attempted multiple times to try to take that option off and I can’t can you please take this off for me!

Replies 3 (3)

Emily
Shopify Staff
1306 101 189

Hi, @HairplaySalon.

 

Thank you for reaching out! 

 

When you go to your Settings > Shipping and Delivery, scroll down to local delivery, beside your locations do you see a green box that says offers delivery? If so, please click on that location and then remove the checkmark beside "this location offers delivery". I will share a screenshot below: 
31-35-49575-72067.png

 

Then click save. To test this, please go to your website enter in an address and see if the delivery option shows in the checkout, it should not but this is a great way to double check that delivery has been removed. 

 

Please let me know if you have any further questions! I would love to learn more about your business. What type of products do you sell? 
 
Talk soon, 

Emily | Social Care @ Shopify 
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HairplaySalon
Not applicable
2 0 0

I have done this and it still is showing up that we offer delivery when we do not. Is there another way to fix this problem?

Emily
Shopify Staff
1306 101 189

Hi, @HairplaySalon.

 

Thank you for trying that, I am sorry it is not working for you. 

 

In this case, you will need to contact our Support Team so our technical team can look into this for you. 

 

Please let me know if you have further questions!

 

Take care, 

Emily | Social Care @ Shopify 
 - Was my reply helpful? Click Like to let me know! 
 - Was your question answered? Mark it as an Accepted Solution
 - To learn more visit the Shopify Help Center or the Shopify Blog