How can I modify my name and date of birth for payout method approval?

How can I modify my name and date of birth for payout method approval?

Benshearman
Visitor
1 0 0

Hey there, I cannot figure out how to change my name or date of birth? It won’t accept my payout method unless I change it. Please help! Kind regards

Reply 1 (1)

StephensWorld
Shopify Partner
1390 170 350

Hey Benshearman,

 

This question was discussed in this thread here: https://community.shopify.com/c/payments-shipping-and/change-my-date-of-birth/td-p/836098

 

You have to reach out to Shopify's customer support directly, to have them change this (you can't do it yourself). 

 

https://help.shopify.com/en/support/login

 

Hope this helps! 🙂

 

Cheers,

Stephen

★ Did my post help? If yes, then please like and accept solution. ★

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