How can I prevent image hotlinking on my e-commerce site?

How can I prevent image hotlinking on my e-commerce site?

Johnny724
Excursionist
42 3 16

Does Shopify offer a simple way to stop image hotlinking? Or do I need to create an htaccess file.

Replies 13 (13)

Steve82
Excursionist
39 0 48

No. I had a post that was "How to prevent image hotlinking on shopify" that was out there for years, now they have just deleted it. The only answer they would give is pay a 3rd party plugin/app that doesn't actually fix the problem. They dont care. It is a pretty easy server side fix.

 

Fine Art Landscapes - Sawusch Photography - USScenics.com
Mdre20
Tourist
3 0 1

Did you find any solution?

Shay
Shopify Staff
2994 462 612

Hi @Mdre20 

 

Thank you for adding your feedback to this thread. While I have shared the desire for this function to be a built in feature with our developers, it is not something we directly support at this time. 

 

There are third party apps and tools you can use to prevent hotlinking of your content in the app store, you can take a look at some of those here: Shopify App Store - Prevent Right Click.

Shay | Social Care @ Shopify 
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 - To learn more visit the Shopify Help Center or the Shopify Blog

Steve82
Excursionist
39 0 48

@Shayright click is not the issue and never is because you cannot actually block right click, you can only give the illusion of no right click to people. Sites that have right click "disabled" literally slow me down by 2 seconds before I click a button that blocks the "disable" script. Bots don't load these scripts and all they are doing is grabbing the link url, not downloading the image anyway. Hot linking is a server side issue. What you are saying is that the only actual "fix" is to host ALL IMAGES ON SOMEONE ELSE'S SERVER. FIX IT SHOPIFY.

Fine Art Landscapes - Sawusch Photography - USScenics.com
sallytrace
Excursionist
16 2 1

OMG Shopify is begging us to leave this site.  My website is under attack from scammer sites hotlinking my images and redirecting to sites that use further hotlinks to ostensibly sell counterfeits of my work, and Google is happy to serve up these thieving scammers to about 10% of my search results.  WHAT THE HECK?????????  Shopify and Google couldn't care less about us or our customers.

sallytrace
Excursionist
16 2 1

I have to do something, and I really don't want to take the time to move to wordpress, that would be weeks of unpaid work.  Has anyone moved their images to another server in order to combat this problem?  If so, how do we allow Google access to our images, but not let them get served up by scammers via hotlinking?  The problem is becoming an epidemic.

Steve82
Excursionist
39 0 48

The only way this simple problem will be fixed is if we call and complain weekly or more frequently. It is a joke how they even allow this. Other systems literally have a checkbox to disable image hotlinking.

Fine Art Landscapes - Sawusch Photography - USScenics.com
sallytrace
Excursionist
16 2 1

Thanks for answering Steve.  I'm so disappointed in Shopify, leaving us hang out to dry like this.

Anna_Goddard
Visitor
1 0 0

Not a right click issue. This problem is out of control. 97% of my images are being used for backlinks. According to Semrush my domain is TOXIC with over 57.8K backlinks. I can disavow with Google, but it'll take an eternity for them to actually do that, and in the meantime I already received 106 new ones just today and counting. Shopify needs to do something about this, and fast. No images show up anymore in Google organically, it was the way customers found my website/store organically. Now all the images are gone because the website has more than likely been penalized, and the few that are still out there have links to them - but not to my store.

And why can we only upload a .CSV file and not a jpeg or png to show what's going on?

sallytrace
Excursionist
16 2 1

Gosh I'm so sorry to hear that this awful hotlinking disaster is ruining your business.  It's all one group of criminals doing it, you can see similar patterns in the URLs of the bogus pages placed on legitimate websites that get redirected to the scammer sites.  Google favors these scammers in search results for some unfathomable reason.  Once you click on an images search result that is a scammer hotlinking site, a dozen more appear beneath it, all manner of domains.    Honestly right now it feels as if the world is conspiring to make the criminals win and honest people lose.  I'm so discouraged.  So disappointed in Shopify for not providing hotlink disable, such an important security tool.  And in Google for promoting the criminal sites in search results so that when our hard-won buyers search for our websites, they get our images alright, but they link to scammer sites.  And we can't have them removed from search because we would be reporting our own hotlinked images.  Every day it gets worse.  I wish I'd never come here.  It's a pretty effective racket going on.

sallytrace
Excursionist
16 2 1

I'm preparing to move all my images off Shopify because of this unbelievable absence of support on what has become an important security issue.  Any suggestions?  Cloudflare?  Amazon S3?  Or move the whole site to Wordpress?

Mdre20
Tourist
3 0 1

You got anything on this?
Seems to be a very widespread issue

Yvonne22
Visitor
2 0 0

Im also having this issue. Sounds like the solution on any other site would be quite simple, but since we are using Shopify CDN we cannot access the .htacess file and turn on Cloudflare’s hotlink protection.  Shopify needs to address this.