How can I successfully retrieve my online store?

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I am trying to retrieve my online store and cannot. 

Reply 1 (1)

Shopify Staff
2968 460 609

Hi @yvettegreen 


Can you share some more details about what is happening and what you are seeing when you try to sign in?


Do you still have access to the account owner email address for the store? Do you know what the URL for the website is? Happy to help you with this once I know a bit more. 

Shay | Social Care @ Shopify 
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