Access a community of over 900,000 Shopify Merchants and Partners and engage in meaningful conversations with your peers.
How do I add an account for someone to login? I log into my Shopify account, I click Customers -> Add Customer (in top right) -> I specify their name, email address, etc. And click Save. Where do I specify their password now? They still can't login. I do not want to "Send account Invite". That is not what I want to do. I simply want to create an account. How do I do this? In other words I want to pre-activate them I guess.
Hi, @lostinspace!
I'm Miles from the Social Care team at Shopify. Thanks for getting in touch around customer accounts.
At this stage, clicking "Send Account Invite" is the only way to create a new account for a customer. By clicking this, it allows you to send the customer a link to create their account and set their own password. This ensures the customers' privacy with their personal information.
If you need further assistance with this, please let me know.
Miles | Social Care @ Shopify
- Was my reply helpful? Click Like to let me know!
- Was your question answered? Mark it as an Accepted Solution
- To learn more visit the Shopify Help Center or the Shopify Blog
This could not be more stupid, I actually can't create an account for a customer.
User | RANK |
---|---|
40 | |
37 | |
30 | |
15 | |
12 |