How do I print a receipt from an order?

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How do I print a receipt from an order?

gwenlee
Excursionist
30 2 9

Hi I would like to print out a receipt on the order.

When I read the instruction on Shopify page, it says to follow the steps below but I couldn't locate where it is "Receipt"?

 

https://help.shopify.com/en/manual/sell-in-person/shopify-pos/receipt-management/managing-receipts#r...


1. From the Shopify POS app, tap ≡ and then tap Orders.

2. Tap the order that you want to print a receipt for.

3. Tap Receipt > Print receipt.

Accepted Solution (1)
Greta
Shopify Staff
1212 126 154

This is an accepted solution.

Hey, @gwenlee!

 

Thank you for getting back to me. It makes sense that we were seeing different things, as the help document and steps listed were for the Shopify POS app, rather than the Shopify admin. However I can definitely provide you the information you need for printing a receipt in the admin!

 

If you only need certain information, you can simply print out the packing slip by clicking More actions > Print packing slips. A packing slip is a document that includes a list of items included in a package. Packing slips include shipping and billing addresses, and product information such as SKU number, weight, quantity, and other information.

 

If you want more information to be included, such as the price, you will want to use our free Order Printer app. With this app you can quickly print custom packing slips, invoices, labels, or receipts for all your orders. You can print documents in bulk or one at a time depending on your needs. Once the app is downloaded onto your store, you can easily print out an order's receipt by clicking More actions on the order page, as shown on my test store:

 

 

You can also print in bulk by opening the app in your admin (by navigating to Apps Order Printer). You can read more about the app and how to best use it in this help document. I definitely think the app will work best for what you're looking to do!

 

I hope this helps, and please let me know if you have any more questions.

Greta | Shopify 
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 - Was your question answered? Mark it as an Accepted Solution
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Replies 5 (5)

Greta
Shopify Staff
1212 126 154

Hi, @gwenlee!

 

I'm happy to help you out with this. 

 

Here is a screenshot of what I see when I follow the steps provided in the help document (≡ > Orders > Select the order) and I see the Receipt option near the top of the page:

 

 

Image from iOS.png

 

Do you see something different when opening the order? Would you be able to send me a screenshot of what you do see?

 

I look forward to your response!

Greta | Shopify 
 - Was my reply helpful? Click Like to let me know! 
 - Was your question answered? Mark it as an Accepted Solution
 - To learn more visit the Shopify Help Center or the Shopify Blog

gwenlee
Excursionist
30 2 9

Thank you for your reply Greta.

Oh maybe because I am looking at Desktop version and I am actually looking for a solution how to print receipts on desktop, is there any way to print the receipt?Screenshot_11.png

Greta
Shopify Staff
1212 126 154

This is an accepted solution.

Hey, @gwenlee!

 

Thank you for getting back to me. It makes sense that we were seeing different things, as the help document and steps listed were for the Shopify POS app, rather than the Shopify admin. However I can definitely provide you the information you need for printing a receipt in the admin!

 

If you only need certain information, you can simply print out the packing slip by clicking More actions > Print packing slips. A packing slip is a document that includes a list of items included in a package. Packing slips include shipping and billing addresses, and product information such as SKU number, weight, quantity, and other information.

 

If you want more information to be included, such as the price, you will want to use our free Order Printer app. With this app you can quickly print custom packing slips, invoices, labels, or receipts for all your orders. You can print documents in bulk or one at a time depending on your needs. Once the app is downloaded onto your store, you can easily print out an order's receipt by clicking More actions on the order page, as shown on my test store:

 

 

You can also print in bulk by opening the app in your admin (by navigating to Apps Order Printer). You can read more about the app and how to best use it in this help document. I definitely think the app will work best for what you're looking to do!

 

I hope this helps, and please let me know if you have any more questions.

Greta | Shopify 
 - Was my reply helpful? Click Like to let me know! 
 - Was your question answered? Mark it as an Accepted Solution
 - To learn more visit the Shopify Help Center or the Shopify Blog

Ryo14
Shopify Partner
79 6 34

Hi there,

You can check this app:

  •  Order Printer app: Print and export PDF invoices, receipts, quotes, packing slips and returns forms, in one easy to use app. Fully customizable templates using HTML, CSS and Liquid.

Regards.

- Was your question answered? Mark it as an Accepted Solution
- Want to modify or custom changes on store contact me.
Email: shopify.xteam@gmail.com, Whatsapp: +84384998762

TienNgo
Shopify Partner
15 0 9

Hi there,

I recommend giving the OrderlyPrint app a try. This app order printer solution features pick lists, packing slips, invoices, returns forms, and address labels.

Best