How to add a confirmation step to my checkout flow?

tjmoretto
Tourist
8 0 3

Hi - 

 

I'm looking to add a confirmation step to my checkout flow.  Shopify used to provide a setting to turn this on, but it's since been deprecated (despite still being in the documentation).  Does anyone use this today?  I'd like to look an example site where it is in use.

 

Screen Shot 2019-12-10 at 3.23.48 PM.png

 

https://help.shopify.com/en/manual/checkout-settings/order-processing

Replies 4 (4)

Ryder
Shopify Staff (Retired)
450 56 90

Hey there, @tjmoretto!

Ryder here, from the Social Care Team at Shopify. Thanks for posting! The "Require a Confirmation" Setting exists for different stores based on what country they have under Settings > General.

Typically this stage of checkout is only enabled in countries where it is mandatory by law. The reason it's been left out in certain countries is because it's statistically been found to drastically reduce conversion rates.

You can watch a video of how the "Review" or confirmation page appears after the Payment page in the checkout here.

Knowing that this could reduce your conversion rates, if you still want the ability to enable it - we can help you with that. I'll just need to authenticate the Account Owner on file for the store in order to gain access and make the change. Just let me know, and I'll send you an email to get the verification process started! Hope this helps.

Cheers!

To learn more visit the Shopify Help Center or the Community Blog.

tjmoretto
Tourist
8 0 3

Hi Ryder - 

 

That would be great.  I'll want to start with this in our test environment first.  Just send me an email with instructions to confirm store ownership, etc.

 

Thanks!

Ryder
Shopify Staff (Retired)
450 56 90

My pleasure, @tjmoretto! I've gone ahead and sent you the email to the email address associated to your Community Forums account. If this is the same email address as the account owner of your store, you can simply respond with your shop's .myshopify.com URL to the email. Otherwise, you'll need to CC the correct email address into the email thread and respond through there.

Looking forward to hearing from you soon!

To learn more visit the Shopify Help Center or the Community Blog.

spimenta
Visitor
1 0 0

Hi

We need to enable this feature in our Checkout Page, since many customers refuse the order when they are notified about import fees and customs duties upon delivery. 

Is it possible to send us the code or step-by-step on how to achieve this?

Thank you in advance!