How to fix a pending SSL after a domain transfer?

allinWL
Visitor
1 0 1

I have had an SSL pending since 6 days ago, what do I do?

I transferred my domain from Squarespace and now the allinweightlifting.com is not working at all with any of the stores and I am losing sales. 

Reply 1 (1)

Emily
Shopify Staff
1309 101 189

Hi, @allinWL.

 

Thank you for reaching out! I am sorry your domain is not working as it should. 

 

I tested the DNS settings on my end and they are all set up correctly and pointing to Shopify, so thats great. However, I do see that the website isn't showing as it should. Since I can not access your specific account information, I recommend contacting our Support Team so they can look further into this for you.

 

Please let me know if you have any further questions! 
 
Take care,

Emily | Social Care @ Shopify 
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