How to resolve CTA button loading issue on product and checkout page?

How to resolve CTA button loading issue on product and checkout page?

emma541
New Member
4 0 0

Hello, 

I am facing the CTA button loading issue on the product page and the checkout page and am unable to identify the reason for it.

Can you please help me with the same?

Product Page Url: https://nuvelon.com/collections/all-products/products/2pk-of-nuvelon-flare

Check Out cart: https://nuvelon.com/cart

 

Replies 6 (6)

lunaworks
Shopify Partner
449 44 47

I checked and the buttons seems to be working fine, is it fixed now?

If my solution fixed your issue, please mark my solution as solved.
In need of custom solutions? Please DM.
emma541
New Member
4 0 0

No, it is not fixed and it is still taking time to load the CTA buttons

SmallTask
Shopify Partner
973 41 55

Hello @emma541,

 

This may occur due to some coding issues. We can help you if you give us permission to access your website so that we can check your web codings. 

banned
emma541
New Member
4 0 0

Can you let me know to which email id I have to provide access?

emma541
New Member
4 0 0

Can you also please inspect and check what is the issue?

Stacy_Zhuk
Shopify Partner
464 21 65

Hi @emma541,

 

I have seen this issue with the CTA button on your product page.
Well, you will need a developer for that unless you are a technically aware person yourself.

Feel free to contact Whidegroup anytime for a consultation with our experts.

Co-founder at Whidegroup, e-commerce development company from Ukraine
- 10+ years of experience with SMBs
- Deep expertise in custom development & optimization
E-mail: anastasia@whidegroup.com