My admin log in just wont start and keeps loading

Solved
MyMawduh
Excursionist
31 5 7

I have tried a lot of steps to fix this issue, but it still takes a long time to load the admin page, so I'm not sure what's going on. I looked into the potential causes of this but am still having trouble. On my phone, the admin page functions work and load fine. I tried using my Surface and it does the same thing my desktop does. 

I can log in fine but I can't open the Admin page. 

Screenshot 2023-04-15 152218.png

MyMawduh
Accepted Solution (1)
Greta
Shopify Staff
Shopify Staff
890 86 106

This is an accepted solution.

Hi, @MyMawduh!

 

Thank you for your post. We're currently experiencing an issue affecting some merchant's ability to log into their admin, and you can find out more and check for updates on our status pageLogins on the Shopify Mobile App are not impacted and can be used as a temporary workaround. Rest assured our developers are working as quickly as possible to get this resolved!

 

Please let me know if you have any more questions. 

Greta | Shopify 
 - Was my reply helpful? Click Like to let me know! 
 - Was your question answered? Mark it as an Accepted Solution
 - To learn more visit the Shopify Help Center or the Shopify Blog

View solution in original post

Replies 3 (3)
Greta
Shopify Staff
Shopify Staff
890 86 106

This is an accepted solution.

Hi, @MyMawduh!

 

Thank you for your post. We're currently experiencing an issue affecting some merchant's ability to log into their admin, and you can find out more and check for updates on our status pageLogins on the Shopify Mobile App are not impacted and can be used as a temporary workaround. Rest assured our developers are working as quickly as possible to get this resolved!

 

Please let me know if you have any more questions. 

Greta | Shopify 
 - Was my reply helpful? Click Like to let me know! 
 - Was your question answered? Mark it as an Accepted Solution
 - To learn more visit the Shopify Help Center or the Shopify Blog

MyMawduh
Excursionist
31 5 7

Okay thank you for your quick reply.

MyMawduh
MLESTER1234
Excursionist
17 0 19

The new admin page, a small step backwards for mankind, but I giant step backwards for Shopify.