Why is my Shopify domain status still pending?

Fnu
Visitor
2 0 1

Hi there, I don’t know what happens to my domain, would someone please help me? Thank you. 

Replies 3 (3)

Nick_Marketing
Shopify Partner
1487 336 462

If you purchased a domain via Shopify, I recommend you to email directly to Shopify's Merchant/Technical support. They should assist you with the issue!
Contact page link: https://help.shopify.com/en/questions#/contact/email

Nick | Ecommerce & Marketing Technology Consultant | Toronto, CANADA
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Fnu
Visitor
2 0 1
Click to expand...
Hi. Thanks for response.

I bought this domain from Shopify. 

Ollie
Shopify Staff
2282 453 395

Hey @Fnu 

Thanks for reaching out.

Did you purchase this domain directly from Shopify or was it transferred from another domain provider? Let us know as this context will determine the next steps to troubleshoot the pending domain.

Looking forward to your response!

Ollie | Social Care @ Shopify 
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