Liquid, JavaScript, themes, sales channels
Hi, please help.
I can log into my admin page which appears, but few seconds after or when I try to get into one of the subsections (products, orders, etc.) it starts re-loading and everything essentially disappears. Sometimes, after few minutes, I return to the home page of admin and the whole process starts again.
THank you for any advice.
Solved! Go to the solution
This is an accepted solution.
This issue impacting admins has now been resolved. If you continue to experience any issues, please try clearing your cache before logging in, or let us know by posting in a new topic with as much detail as possible!
Thank you for your patience while we worked to resolve this issue.
To learn more visit the Shopify Help Center or the Community Blog.
Hi,
This is happening to me too, but on my computer, not my app.
I try to log in to the back end of my website and the page just keeps refreshing non-stop.
Please help!
I have exactly the same problem. Shopify backend refreshing on and on and app page isnt available. We dont change anything
I've just had an email and apparently its a Shopify Server Error which they are aware of and working on getting fixed ASAP. Lets keep our fingers crossed.
Hi, my shopify dashboard keeps reloading. This only started today.
I have tried the following alread:
1. Clearing cache on Chrome
2. Using Safari
3. Restarting my machine
Nothing is working.
This just started happening to me, the mobile app is still working though. It started as soon as I added a domain.
Having the same problem, also tried all of those and still refreshes every 5 seconds.
Same here... My website is working perfectly but shopify keeps refreshing
I am from Italy and it's happening to me too. I think it's a "general" bug
I'm in Germany at the moment and I'm having the same issue. I can't work on any page. It just keeps on refreshing
same here in France, can't update my products and I only have an hour this evening to do so!
Me too. Same issue.
Same! Our team is also having problems accessing the admin area from different European countries.
Hello, Everyone.
We are currently aware that merchants are encountering a loading loop when trying to access the Admin. Our developers are investigating. You can stay up to date on the outage through our Status Page.
I will be marking my reply as the solution so new users of the thread can see the latest update. I'll update the thread once I have further information to share. If you notice that this has been resolved for you, please feel free to share that here.
We apologize for the inconvenience and greatly appreciate your patience while we work to get admins operational.
Trevor | Community Moderator @ Shopify
- Was my reply helpful? Click Like to let me know!
- Was your question answered? Mark it as an Accepted Solution
- To learn more visit the Shopify Help Center or the Shopify Blog
Subject says it all. We dont change anything the last days. Backend is not working. I can log in for a sec then it starts to refresh the site and at some point it just stops doing anything. When i can manage to click any page in the backend it says for e.g. apps "currently not available". So at the moment we cant execute our orders or do anything else
I have the same issue... The website is working tho
We also have the same issue ....
Mine too 😕
Hi, having the same problem on all browsers.
also navigating to contact Shopify support seems impossible, it keeps bring me back to the main help page when I click contact Shopify support.
i have same issue
Currently experiencing the same issue.
I had the same issue, but it worked now. refreshing stopped
Now is okey
Hello Guys ,
When I log in to the administration panel, the page is constantly being refreshed, I cannot develop, can you help?
Same happening for me!
All fixed and working now..
Hi,
I'm facing an issue with my Admin page, it keeps refreshing. On the App it seems to work, though when i want to print an order it also keeps refreshing on the app.
Please help!
Hello, i have a big problem, i cant connect on my store with this email. He loads it, and then he opens it and everything goes on indefinitely
This is an accepted solution.
This issue impacting admins has now been resolved. If you continue to experience any issues, please try clearing your cache before logging in, or let us know by posting in a new topic with as much detail as possible!
Thank you for your patience while we worked to resolve this issue.
To learn more visit the Shopify Help Center or the Community Blog.
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