Solved

Why did a reviews app cause my Shopify product page to go blank?

dsusa
Visitor
2 1 0

For any reason my product page is BLANK.

It's was all ok before i tried to install reviews app.

I didn't liked the look of the reviews app and then I removed the app.

After that all my product pages are BLANK.

It even messed with my backup template. After it happen I tried to publish my backup and it has the same problem.

Tried to upload theme template and nothing. But if I preview the Simple template from shopify the product page works.

What could gone wrong with that app that messed with the published and the backup theme product page? Thanks

Accepted Solution (1)
dsusa
Visitor
2 1 0

This is an accepted solution.

Thanks for trying to help.

The template developer solve the problem. Don't how, but its ok now.

Thanks.

View solution in original post

Replies 17 (17)

KetanKumar
Shopify Partner
36839 3635 11972

Hello, @dsusa 
Please share your site URL,
So I will check and provide a solution here.

If helpful then please Like and Accept Solution.
Want to modify or custom changes on store Hire me.
- Feel free to contact me on bamaniyaketan.sky@gmail.com regarding any help
Shopify Partner | Skype : bamaniya.sky
PSD to Shopify | Shopify Design Changes | Shopify Custom Theme Development and Desing | Custom Modifications In to Shopify Theme | SEO & Digital Marketing
dsusa
Visitor
2 1 0

This is an accepted solution.

Thanks for trying to help.

The template developer solve the problem. Don't how, but its ok now.

Thanks.

2LittleWitches
Visitor
1 0 1

Having same problem.
What was the solution?

holemhook
Visitor
2 0 1

MY THEME IS BLANK AVERTHING ELSE IS OK

KetanKumar
Shopify Partner
36839 3635 11972

@holemhook 

Sorry you are facing this issue, it would be my pleasure to help you.

Welcome to the Shopify community!😊
Thanks for your good question.

Please share your site URL,
I will check out the issue and provide you a solution here.

If helpful then please Like and Accept Solution.
Want to modify or custom changes on store Hire me.
- Feel free to contact me on bamaniyaketan.sky@gmail.com regarding any help
Shopify Partner | Skype : bamaniya.sky
PSD to Shopify | Shopify Design Changes | Shopify Custom Theme Development and Desing | Custom Modifications In to Shopify Theme | SEO & Digital Marketing
julianbrzakala
Visitor
1 0 0

I have the same Problem. Whats the solution? 🙂

 

ValerioDs
Visitor
1 0 1

hello, I have the same problem, how can I solve this?  prestige theme, when you click in the image of a product it shows a blank page

KetanKumar
Shopify Partner
36839 3635 11972

@ValerioDs 

@2LittleWitches 

Sorry for facing this issue, it's my pleasure to help us.

Welcome to the Shopify community!
and Thanks for your Good question. 😊

Please share your site URL,
So I will check and provide a solution here.

If helpful then please Like and Accept Solution.
Want to modify or custom changes on store Hire me.
- Feel free to contact me on bamaniyaketan.sky@gmail.com regarding any help
Shopify Partner | Skype : bamaniya.sky
PSD to Shopify | Shopify Design Changes | Shopify Custom Theme Development and Desing | Custom Modifications In to Shopify Theme | SEO & Digital Marketing
OliverTPD3
Visitor
2 0 1

@KetanKumar what is the solution to this issue, I am facing the same problem on a store now.

 

KetanKumar
Shopify Partner
36839 3635 11972

@OliverTPD3 

Sorry you are facing this issue, it would be my pleasure to help you.

Welcome to the Shopify community!😊
Thanks for your good question.

Please share your site URL,
I will check out the issue and provide you a solution here.

 

If helpful then please Like and Accept Solution.
Want to modify or custom changes on store Hire me.
- Feel free to contact me on bamaniyaketan.sky@gmail.com regarding any help
Shopify Partner | Skype : bamaniya.sky
PSD to Shopify | Shopify Design Changes | Shopify Custom Theme Development and Desing | Custom Modifications In to Shopify Theme | SEO & Digital Marketing
OliverTPD3
Visitor
2 0 1
The store link is https://polished-london.myshopify.com/


We are still in development...
KetanKumar
Shopify Partner
36839 3635 11972

@OliverTPD3 

thanks for your store is password protect 

If helpful then please Like and Accept Solution.
Want to modify or custom changes on store Hire me.
- Feel free to contact me on bamaniyaketan.sky@gmail.com regarding any help
Shopify Partner | Skype : bamaniya.sky
PSD to Shopify | Shopify Design Changes | Shopify Custom Theme Development and Desing | Custom Modifications In to Shopify Theme | SEO & Digital Marketing
holemhook
Visitor
2 0 1
OkGreat
osty
Tourist
6 0 1

Hi, I have this same problem please help me

 

Waileiasmom
Visitor
1 0 1

I have the same issue.  Can you help? 

KetanKumar
Shopify Partner
36839 3635 11972

@Waileiasmom 

oh sorry for that issue can you please send store url so i will check and let you know 

If helpful then please Like and Accept Solution.
Want to modify or custom changes on store Hire me.
- Feel free to contact me on bamaniyaketan.sky@gmail.com regarding any help
Shopify Partner | Skype : bamaniya.sky
PSD to Shopify | Shopify Design Changes | Shopify Custom Theme Development and Desing | Custom Modifications In to Shopify Theme | SEO & Digital Marketing
talsalaw
Visitor
1 0 0

Hi Ketan,

 

I have the same issue, can you please help me?