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The instagram account is already connected to a commerce account

New Member
3 0 0


hope everyone is well

need some assistance 

tried contacting facebook based on shopify suggestions and not getting anywhere 

any other suggestions trying to link my instagram


facebook reply


We appreciate you taking the time to contact us, but unfortunately we can't support this type of request through this channel. We won't be able to take any further action on this report. We encourage reaching out Shopify for support or visit the Instagram Help Center for answer to most common questions regarding your account [].

Facebook Commerce Operations





Reply 1 (1)
New Member
1 0 0

Hi, were you able to fix your problem? having the same one now please update me!