Updating footer theme: How to reflect privacy and return policy changes?

ShawnJ
Visitor
2 0 0

I have updated my privacy and return policy, but when I go into preview on theme page and click on links for each it still shows the old ones, how do I get this to update, I assumed it would automatically happen. Can anyone help please

Replies 3 (3)

Shay
Shopify Staff
2909 453 592

Hi @ShawnJ 

 

You will want to double check that your navigation menu (Settings > Navigation > Footer Menu) is pointing to the correct pages. If you updated your policies under Settings > Policies then you will want to make sure that your footer links are pointing to those specific pages. These are different then pages created under Online Store > Pages. 

 

If you need help narrowing down where the policies on those pages are don't hesitate to connect with our authenticated support through our Help Center. To access our authenticated support, please follow this link: Shopify Help Center

Shay | Social Care @ Shopify 
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ShawnJ
Visitor
2 0 0

Hi,

I have absolutely no idea how to make them point to the right page, I went into theme customize and down to footers but have no idea how to do what you suggest.  I am completely lost. How do I find the link I need and how do I put it in the correct place.

Thank you.

Shawn

 

Shay
Shopify Staff
2909 453 592

No worries Shawn! I'll send you some more detailed steps and if you need further help our authenticated support team through our Help Center can assist more. 

 

Did you update the policies you are referring to by going to Settings > Policies? If not, please let me know where you updated your policies so I can make sure to correct my steps here. 

 

If you updated your policy pages under Settings > Policies, then please follow these steps:

 

In your store admin head to Online Store > Navigation 

Click on "Footer Menu" in the list of navigation menus (See screenshot below)

11-09-34641-37557

 

Select "Edit" next to the policy link you wish to edit. The side menu that appears has the name of the link in the top field, and the content it links to in the second field. Click the second field and ensure you have the correct policy page selected. (See screenshot below)

 

11-11-29347-49671

 

Save your changes and then refresh and test your customer facing website to ensure it is updated.

Shay | Social Care @ Shopify 
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 - Was your question answered? Mark it as an Accepted Solution
 - To learn more visit the Shopify Help Center or the Shopify Blog