Re: Error 500abouti

Why am I constantly getting error 500 on my online store?

Ostore
Visitor
1 0 0
  • I'm getting error 500 suddenly while working on my store this morning. Searched Shopify community about the problem and tried everything given as a solution like clearining off cache and cookies,tried different web browsers, changed wifi connection but getting the same error again and again. Please suggest what shall I do?
Reply 1 (1)

Nia
Shopify Staff (Retired)
537 38 83

Hi, @!
 
Are you receiving this error when trying to login to your Shopify Admin or your actual store website? Are you able to provide me a URL to your store please so I can see the issue from my end. If this error is occurring in your Shopify Admin then just take a screenshot and send it through here please!

Nia | Social Care @ Shopify 
 - Was my reply helpful? Click Like to let me know! 
 - Was your question answered? Mark it as an Accepted Solution
 - To learn more visit the Shopify Help Center or the Shopify Blog