Why are only specific product variants showing at checkout?

Hazeee
Visitor
2 0 0

 Hello , i published my store yesterday and received like 3 orders so far, but all are from the same size (Small) which is my first size option and the print size is (A4) , no matter what variants my customers select at product page , the above mentioned variants are the only ones that reach the checkout page..the tshirt color variant is working properly..its just the other variants thats not working properly..please help asap.. 

Replies 4 (4)

Developer-G
Shopify Partner
3079 604 857

Hello @Hazeee ,

 

Please share the store URL.
btw most probably this issue is related to JS conflict.

If you need to fix it asap you can contact me by mail for services.

Contact info in signature.

 

Thanks

- If helpful then please Like and Accept Solution.
- Want to modify or custom changes or bug fix on store Hire me.
- Email: guleriathakur43@gmail.com - Skype: navrocks1 ,
- Try GEMPAGES a great page builder
-Advance Search Filter
Hazeee
Visitor
2 0 0
Hello please do help, my shop url is www.castaways.com
Developer-G
Shopify Partner
3079 604 857

Can you share a product URL ?

- If helpful then please Like and Accept Solution.
- Want to modify or custom changes or bug fix on store Hire me.
- Email: guleriathakur43@gmail.com - Skype: navrocks1 ,
- Try GEMPAGES a great page builder
-Advance Search Filter
mbtrading
Visitor
1 0 0

Hi I have similar issue, can you please help me as well? One of my product URL is https://namestampro.com.au/collections/name-stamps/products/clothing-name-stamps-australia