Why are prices not appearing in my online store?

Why are prices not appearing in my online store?

bri2010
Visitor
1 0 0

Hi!

My shopify store is not showing any pricing at all. 

No prices appear on checkout page, product pages or collection pages. Prices have been added when products are made yet are not visible at all on my store.

Reply 1 (1)

Erin
Shopify Staff
1116 138 178

Hi, @bri2010. I'm happy to look into this with you! I just have a few questions to better understand what's happening on your end. If you have any screenshots of what these pages look like that can help as well.

  • When did you first start noticing this? Was this working correctly in the past?
  • Which theme are you currently using?
  • Have you made any recent changes to your product prices?
  • Have you viewed your online store using any other browsers or devices?

It's hard to say exactly what's causing this without more information as this definitely shouldn't be happening. Once I have more information I can share some suggestions on how to fix this. That being said, you may also want to speak with our support team here for more help with this. While we can't see your account settings here over the Shopify Community, if you reach out to us through the page I shared we'd be able to review your online store with you in more detail.

 

Please let me know if you have any questions!

Erin | Shopify 
 - Was my reply helpful? Click Like to let me know! 
 - Was your question answered? Mark it as an Accepted Solution
 - To learn more visit the Shopify Help Center or the Shopify Blog