Why are product images not showing on home and catalogue pages?

Why are product images not showing on home and catalogue pages?

vasugupta
Visitor
2 0 1

Dear Shopify Support Team,

I've recently launched my store, midnightcloset.co.in, on Shopify, but I need help with a critical issue. Product images are not showing on the home and catalogue pages, only appearing when I click specific product listings. This problem is particularly urgent because I'm actively running ads for the store.

I urgently request your assistance in resolving this matter to ensure a seamless shopping experience for my customers. Your prompt help is greatly appreciated.

If you need more information, please let me know. I look forward to your swift response.

Best regards,

Vasu Gupta

midnightcloset.co.in

Replies 2 (2)

Moeed
Shopify Partner
4386 1132 1390

Hey @vasugupta 

 

Upon checking, the product images on your website home page is being shown, did you managed to solve the issue?

Moeed_0-1694931335134.png

 

Best Regards,

Moeed

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vasugupta
Visitor
2 0 1

yeah I talked to shopify assistant they helped me resolve the issue 
it was facebook code issue