Re: Products not clickable on mobile site

Solved

Why are products unclickable on my mobile site?

MyPaperPanda
Tourist
4 0 0

Hi! My website- www.mypaperpanda.com is having issues when customers are browsing via mobile. Sometimes the menu is unclickable, other times products are unclickable- all the links are having issues. This isn't a connection problem since I've received multiple complaints and I have tried it myself too. Can anyone please tell me the issue? I have no coding experience. I am only using a free theme by Shopify.

Accepted Solution (1)
Not applicable

This is an accepted solution.

Try their support, they should be able to help fix the bug.

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Replies 3 (3)

Not applicable

Its an invisible privy widget overlay that its covering your content on the right hand side so you can't click/tap the things under it.Screenshot 2021-04-29 123404.png

MyPaperPanda
Tourist
4 0 0

Thank you! Can you please tell me how to go about it? I don't have any developing experience. I still want to use privy, so is there any way this can be fixed?

Not applicable

This is an accepted solution.

Try their support, they should be able to help fix the bug.