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Why can't customers remove items from their cart on my website?

Why can't customers remove items from their cart on my website?

danielleloader
Tourist
9 0 1

Hi there 

 

I have some customers having an issue on their cart. They are unable to remove item quantities. The minus button does not work. 

 

Website: https://www.livohlittle.com/

 

What could this be?

Reply 1 (1)

ThePrimeWeb
Shopify Partner
2139 616 512

Hey @danielleloader,

 

If you have only 1 item, you need to click the "trash" icon to delete the item from cart. 

This is to prevent accidental double clicks and removing the item completely.

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