Re: Can't click my products

Why can't I click on my products in my new online store?

1 0 1

Hello I can't click on my products can someone help. I'm new to this and I have been trying to figure this out and open this store for over a month. Is it because I'm using a free theme and not a paid one?

Replies 2 (2)

Shopify Partner
1408 173 231


I checked it in my device in that all products are clickable.

Thank you.

If helpful then please Like and Accept Solution. Want to modify or custom changes on store Hire me. Feel free to contact me on | Shopify Design Changes | Custom Modifications In to Shopify Theme

Shopify Staff
1725 146 310

Hi, @BUtifuldisaster!


Welcome to Shopify Community.


Thanks for sharing your question with our network. As mentioned by our fellow community user, @Denishamakwana., your products do seem to be working from my tests as well.


With that being said, you may simply be experiencing some local caching errors that you can resolve by doing the following:


  • Try clearing cache/cookies of current browser
  • Try from a different, up-to-date, browser
  • Try from a different network connection

I trust that will do the trick, but please let me know if you run into any further issues.


I will be on standby for your reply,

Olivia | Social Care @ Shopify 
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