Why can't I connect Facebook as a sales channel due to PayPal issues?

Why can't I connect Facebook as a sales channel due to PayPal issues?

3rdValve
Visitor
3 0 3

I cannot connect a Facebook account as a sales channel.

 

It says "Needs Attention".   When I click on "Needs Attention" it brings me to a page with a message "This sales channel needs your attention "Facebook & Instagram does not have PayPal activated.".  When I click "Open Sales Channel" it brings me to a page that says "Your shop is missing PayPal as a payment method".  There is a button that says "Connect PayPal".  When I click THAT, it brings me to a page for "Store Details" with NOTHING about PayPal or what to do next.   

How do I solve this mess?

Replies 2 (2)

stefhodges
Tourist
7 0 1

Did you get this figured out?  I was fine and all of a sudden it says that paypal is not connected.

Voidtoform
Tourist
7 0 4

This is the same problem I am having, when I click the button to connect my paypal to the facebook insta, the button does nothing, it pushes, turns grey for a split second like its clicked but it does nothing, I have tried on 3 different browsers as well.