Why can't I open my website poffuduc.com?

Why can't I open my website poffuduc.com?

Talhatopal
Visitor
1 0 0

I can’t open the website poffuduc.com. Can you help me what is the problem ?

Reply 1 (1)

Erin
Shopify Staff
1052 135 170

Hi, @Talhatopal. I'm happy to look into this with you! I just have a few questions so I can give you helpful advice going forward.

  • What happens when you try to access your website?
  • Can you still log in to your Shopify admin?
  • When did you first notice this? Did you make any recent changes to your account before this started happening?

If there are any issues with your account you should be notified in an email to the store's account owner or through notifications in your Shopify admin. I recommend double checking those areas to see if there is any information about your account that's been shared with you, or if there are any actions needed on your end to fix the issue you're seeing. If you haven't received any notifications or emails from Shopify about your account, and you still can't access it, I recommend you speak with our support team through the Help Center here so that we can review your account with you. We can't see your account information here over the Shopify Community, but if you contact us through the page I shared we can look into this in more detail.

 

Please let me know if you have any questions!

Erin | Shopify 
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