Why can't I publish a product in Printify?

[DestinySpeaks]

Hello - I am unable to connect with Live chat nor send an email to have an issue resolved.

I am trying to publish a product in Printify.  It appears to be isolated to a particular print provider as the other providers allow me to publish. I attempted to update the necessary shipping profiles in Shopify but still receiving a publishing error. Can someone assist me please?

[bthomas22]

I am having the same issue. It is really annoying. I don't understand why I can only save as a draft.