Why can't I upload product images on my new platform?

Why can't I upload product images on my new platform?

Zanmin
New Member
10 0 0

10 days have passed since the start of Shopify, I sent several messages and did not receive any help. You may help me to fix the upload error because the images for the products are not uploaded.

Replies 4 (4)

Dan-From-Ryviu
Shopify Partner
10096 2007 2058

Hi @Zanmin 

Is there any error message did you get when upload your image?

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Zanmin
New Member
10 0 0

The error text is (There was an issue uploading in media.try again later) In addition, I can not upload my photo to any part of the shop.

Dan-From-Ryviu
Shopify Partner
10096 2007 2058

Did you try to login to your store using another browser and try to upload images again?

- Helpful? Like and Accept solution! OR Buy me coffee ❤️
- Ryviu - Reviews & QA app: Collect product reviews, import reviews from AliExpress, Amazon, Etsy, Walmart, Shopee, Dhgate and CSV.
- Lookfy Gallery: Lookbook Image: Easy and fast to create Photo Gallery, Lookbook, Shop The Look.
- Ryviu: Aliexpress Reviews - AliExpress Reviews Importer, one-click import aliexpress reviews, export reviews to CSV file.
- Reelfy‑Shoppable Videos+Reels: Create shoppable videos to engage customers and drive more sales.
- Enjoy 1 month of Shopify for $1. Sign up now.

Zanmin
New Member
10 0 0

Hello, I tried it and it doesn't work with the phone, with the desktop, with Chrome or Firefox, none of them work