Why is my 'Add to Cart' button not functioning for products without options?

lexxbennett
Visitor
1 0 0

Hello, we are in the process of getting our website up and running but we have ran into an issue with the add to cart button not working on products that don't have options on them. For instance, if you go to a collection, some items may have options and the button will say "View Options" and you can click it and it will take you into the product but for the items that don't have options and only say "Add to Cart" it does nothing when you click it. We need to be able to use that "Add to Cart" button as well. I will put the link down below to a page but they all do this.

 

https://needlesupply.myshopify.com/collections/tattoo-inks

 

Thanks very much in advance for any help! 😊

Reply 1 (1)

Junaid-Ahmed
Shopify Partner
79 17 16

Hi, welcome to the Shopify Community.


It looks liked your products listing page is trying to use AJAX-based add-to-cart for the products without any options. Since I don't have access to your store's backend, I don't know what features the theme offers but here is a blind suggestion:

 

In the Customizer > Theme Settings, find if there's an option that says "AJAX Cart" or "Cart Drawer", enable that option and then see if the add-to-cart works. Such an option may be available in Customizer > [collection page] > Main Section.

 

I hope this resolves your situation. If not, it'd help if you could share screenshots of your Customizer > Theme Settings and Customizer > [collection page] > then open options of each section on left sidebar and send screenshots.

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