Why is my 'buy it now' button not working on my ecommerce site?

PeachesCream
Visitor
2 0 0

 Hi everyone 

 

I need help with an issue I am facing 

 

There is an error message that pops up whenever a customer tries to buy a product and clicks on the “buy it now” botton. (See picture). This issue is only with this option though, so customers are able to “add it to cart” and go through the checkout process without any issues. But when they want to directly purchase via the “buy it now” button, it doesn’t work at all.

 

please help 

IMG_2978.png

Replies 3 (3)

Dan-From-Ryviu
Shopify Partner
7558 1461 1457

Hi @PeachesCream 

Could you drop your store link here to check?

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PeachesCream
Visitor
2 0 0
Dan-From-Ryviu
Shopify Partner
7558 1461 1457

It works well on my side. I guess you got the issue when checking in preview only. 

Did you try to check it on live site?

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- Ryviu - Product Reviews app, collect product reviews, import reviews from AliExpress, Amazon, Etsy, Shopee and Walmart and CSV.
- Lookfy app: Easy and fast to create Photo Gallery, Lookbook, Shop The Look
- Enjoy 1 month of Shopify for $1. Sign up now