Why is my checkout button suddenly disabled on Lavanilla.id?

lv
Shopify Partner
7 0 1

Can someone help please?

 

website: lavanilla.id

 

Checkout button suddenly grey out and can't be clicked today

 

Any advice is appreciated

 

Thanks

Replies 15 (15)

Wahab_Ahmad
Shopify Partner
773 114 203

Hello @lv,

 

1. Go to Online Store->Theme->Edit code
2. Asset->theme.js->paste below code at bottom of file

 

$('.btn').removeAttr('disabled');

 

Want to modify or custom changes on store hire me.
If helpful then please Like and Accept Solution.
Email: wahabahmadghori@gmail.com

 

If helpful then please Like and Accept Solution.
Want to modify or custom changes on store Chat on WhatsApp .
Feel free to contact me Email : wahabahmadghori@gmail.com |
Buy Me A Coffee
lv
Shopify Partner
7 0 1

Thank for your response Wahab

 

I just did that, but still no luck yet

 

Capture.PNG

Wahab_Ahmad
Shopify Partner
773 114 203

Hello @lv,

 

1. Go to Online Store->Theme->Edit code
2. template->cart.liquid->paste below code at bottom of the file

 

<script>
$(document).ready(function(){
$('.btn').removeAttr('disabled');
});
</script>

 

Want to modify or custom changes on store hire me.
If helpful then please Like and Accept Solution.
Email: wahabahmadghori@gmail.com

 

If helpful then please Like and Accept Solution.
Want to modify or custom changes on store Chat on WhatsApp .
Feel free to contact me Email : wahabahmadghori@gmail.com |
Buy Me A Coffee
lv
Shopify Partner
7 0 1

sorry but still not working after adding the code

Capture1.PNG

Angie_Lynch
Visitor
3 0 0

Just emailed you directly. I'm having this same issue. Thanks for a response!

PremierStores
Shopify Partner
285 28 52

Hi, @lv


It seems to be an issue with an App for dynamic checkout.

Let's make the best store!
Contact us at: thepremierstores@gmail.com

lv
Shopify Partner
7 0 1

case closed

 

Thank you Wahab and Premier Store. Shopify guru has fixed the issue. There was residual code from an old app that already uninstalled last December 2019 which cause this issue.

anapimolodec
Visitor
2 0 0

Hello! 

 

Can you please briefly explain where the old code was found or which app caused the problem? Because we are having the same problem and we are not sure where the problem comes from.

 

Thanks~

Morayo
Shopify Partner
6 0 2

Yup. Residue code from Apps like Zapiet ; Pickup and Delivery apps can seriously mess with your checkout process. Even when uninstalled, they must be uninstalled properly. 

PLL1011
Shopify Partner
8 0 0

Hello! We are having the same issue. 

Please check out webstore:

shop.premierlacrosseleague.com

 

 

PremierStores
Shopify Partner
285 28 52

Hi,

There is a lot of issues related to:
store.js (orderlogicapp)

faro-web-tracing.iife.js (orderlogicapp)

protect.core.js (protection-widget.route)

 

You need to contact to the App developers.

Let's make the best store!
Contact us at: thepremierstores@gmail.com
PLL1011
Shopify Partner
8 0 0

So with more research it looks like when you remove the /cart and replace with /checkout the page loads and functions fine. 

The link to checkout on the cart page simply isnt clickable and working. 


Our store link is :
Shop.premierlacrosseleague.com


Attached is the screenshot of the error when clicking the checkout link.

Thank you! 

PremierStores
Shopify Partner
285 28 52

We have reviewed it and tried a button checkout link there but unfortunately the App (route) removes it, actually those apps are crashing and the page is constantly generating errors which makes the cart page slower.

Let's make the best store!
Contact us at: thepremierstores@gmail.com
PLL1011
Shopify Partner
8 0 0

That is correct, can you provide a solution ? 

Thank you!

PremierStores
Shopify Partner
285 28 52

You need to contact to the App developer since those scripts are outside Shopify.

Let's make the best store!
Contact us at: thepremierstores@gmail.com