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Why is my product page showing a 404 error?

Duyen2972
Visitor
3 0 0

Hello! My product page shows a 404 error, and it also says "No templates found for products". Please help me ;-;

 

Duyen2972_0-1709964975373.png

Duyen2972_1-1709964998997.png

 

Accepted Solutions (2)

product_options
Excursionist
23 5 4

This is an accepted solution.

It sounds like you might be encountering a theme-related issue. If you uploaded a theme manually, it's possible that the product template was missed during the process.

To troubleshoot this, please ensure that you have a "product.json" file located under the templates folder within your theme directory. This file is essential for rendering product pages correctly.

Product Options Add unlimited product options using an easy-to-use drag-and-drop form builder

View solution in original post

deepaksharma
Shopify Partner
448 62 92

This is an accepted solution.

Hi @Duyen2972 

 

Head to Online Store>Themes>Edit Code

 

On the left hand side look for template

In the template look for product.json

If it's not there create one template on product

 

It will fix the issue

Hopefully, it will help you. If yes then Please don't forget to hit Like and Mark it as the solution!

Deepak Sharma || Shopify Developer || Helping eCommerce Stores
- Was my reply helpful? Accept it as solution
- Was your question answered? Mark it as an Accepted Solution.
-CHAT ON WHATSAPP | BUY ME A COFFEE | MAIL ME: ds2305187@gmail.com

View solution in original post

Replies 2 (2)

product_options
Excursionist
23 5 4

This is an accepted solution.

It sounds like you might be encountering a theme-related issue. If you uploaded a theme manually, it's possible that the product template was missed during the process.

To troubleshoot this, please ensure that you have a "product.json" file located under the templates folder within your theme directory. This file is essential for rendering product pages correctly.

Product Options Add unlimited product options using an easy-to-use drag-and-drop form builder

deepaksharma
Shopify Partner
448 62 92

This is an accepted solution.

Hi @Duyen2972 

 

Head to Online Store>Themes>Edit Code

 

On the left hand side look for template

In the template look for product.json

If it's not there create one template on product

 

It will fix the issue

Hopefully, it will help you. If yes then Please don't forget to hit Like and Mark it as the solution!

Deepak Sharma || Shopify Developer || Helping eCommerce Stores
- Was my reply helpful? Accept it as solution
- Was your question answered? Mark it as an Accepted Solution.
-CHAT ON WHATSAPP | BUY ME A COFFEE | MAIL ME: ds2305187@gmail.com